AI Innovation Lab in Partnership with infomaniak
Project to improve email processing by the Infomaniak teams
Issues
Business customers spend too much time sorting through emails; important events and tasks are missed.
Need a fast, privacy-friendly way to categorise messages, detect events and extract tasks, without changing the existing user interface.
Technical solutions
A team of students from 42 Lausanne used Infomaniak's Mail + LLM APIs and a Chrome extension to add AI functionality directly into the current interface.
Features delivered: classification of emails by type/sensitivity, event detection with calendar draft, task analysis, daily recap.
Lightweight prototype in Streamlit + extension; data protected.
Deliverables
Three customer experience improvement projects delivered to Development teams:
Automated email sorting, customisable by project.
Detection and management of risky messages (harassment / discrimination).
Optimisation of the development interface.